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Here's the thing about Customer Retention

Updated: Jan 15

If you're in B2B and rely on repeat transactions, you cannot afford to overlook this area of your business. It's a goldmine.


It costs you so much to gain a customer and so little to retain them. A small amount of effort goes a long way in this space.


Customer Retention is a key pillar of your customer maximisation strategy, overlook it at your own peril.





 


Thank you for taking the time to read and for investing in better thinking.


If you would like to discuss any of the concepts further you can do so by emailing think@upperlimit.club or by clicking here to book a call.

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Until then, Onward & upward, Jake



 

Ok so that's the end of the blog. And you got to the bottom and you're reading this really hard to read, tiny text - I think that's interesting.

That tells me that maybe you're looking for something else to read. Something else that I haven't written yet, or haven't made a video for. And that's great, because I'm always creating new content for Small & Micro Business owners to help them grow - so all you need to do is ask me a question or tell me what you'd like me to write about!

Generally, I create content that's relevant to Small & Micro Business Owners and their teams on the topics that help them get more out of their business - Time Management, Sales, Growth, Marketing, Pricing, Mindset, Leadership, Team development and all the other good stuff. If you've got something else though, don't be shy, let me know.

I love a good random email, so feel free to hit me up with one and I'll see if I can answer your questions in blog or vid form.

The contacts in the section above or the contact form should do the trick.

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